Skip to content
FREE GROUND SHIPPING on all orders over $99 (contiguous USA only)
FREE GROUND SHIPPING on all orders over $99 (contiguous USA only)

Terms of Use Agreement

Shop In Today LLC
Terms of Use Agreement

 

Welcome to Shop In Today LLC ("Company") and thank you for visiting our website at www.shopintoday.com ("Website").

By using the Website, you manifest your assent and agree to be bound by this Agreement. If you do not agree to the terms and conditions contained within this Agreement, you must discontinue your use of the Website immediately. Company reserves the right to suspend, replace, modify, amend, or terminate this Agreement at any time and within its sole and absolute discretion. In the event Company replaces, modifies, or amends this Agreement, the Last Updated date, located at the bottom of this Agreement, will change. Your continued use of the Website after a change in the Last Updated date below will constitute your manifestation of assent to and agreement with any replacement, modification, or amendment herein.

NOTICE OF ARBITRATION. THIS TERMS OF USE AGREEMENT CONTAINS AN ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. YOU HAVE A DUTY TO READ THIS AGREEMENT AND THE ARBITRATION PROVISION AND CLASS ACTION WAIVER CONTAINED WITHIN. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, ITS ARBITRATION PROVISION, OR ITS CLASS ACTION WAIVER, YOU MUST IMMEDIATELY DISCONTINUE YOUR USE OF THE WEBSITE.

Definitions

"You" or "your" means the customer, purchaser, account holder, recipient, payer, or any other person using Shop In Today.

"We" or "us" means any employee or representative of Shop In Today LLC.

"Website" means the url www.shopintoday.com and all the pages associated with the url.

"Company" means Shop In Today LLC.

Payment Terms:

VISA, Master Card, American Express, and Discover are accepted for all orders to customers in the USA. Your credit card or bank statement will reflect a billing from SHOPINTODAY. Authorize.net is a Level 1 PCI Compliant processor which securely processes customer payments for Shop In Today.  If Shop In Today does not receive payment from your credit card institution, you agree to pay all amounts requested by Shop In Today. If you place a chargeback and lose your claim, you are responsible for any costs incurred by Shop In Today.

Shop In Today is required to charge sales tax depending on regulations at your location. If required, this charge will appear on order details screen prior to confirming the order. Currently we are required to charge sales tax on orders being shipped to New York State.

Large dollar orders may require a wire transfer to Shop In Today's bank account prior to shipment. Please inquire through our Contact Us link for details. Shop In Today may contact customers to confirm order information. This audit will be utilized to protect Shop In Today and customer financial assets from fraud.

Orders Shipped from our Multipoint Warehouse Locations are billed in full at time of order placement and subjected to a 20% restocking fee if canceled or returned.

Special Order Products, including Service Parts:

Special Order Products, including Service Parts, have a minimum order of $125.  Payment is required at time of ordering and cannot be cancelled once the order has been placed with our supplier.  All special order products are non-refundable.

Payment Disputes:

Shop In Today wants to make sure you're satisfied with your order. If you notice a discrepancy on your financial statement, please notify Shop In Today's Customer Service within 60 days of receiving your order. We will work with you to resolve any issues. Please use the "Contact Us" link to contact Customer Service.

Order Acceptance:

Shop In Today utilizes an electronic shopping cart that generates automated order confirmations. This electronic confirmation does not constitute a binding seller agreement by Shop In Today. All orders are audited by agents of Shop In Today to confirm correct pricing, applicable taxes, and shipping charges. Shop In Today reserves the right to accept or decline orders at any time for any reason. Customers will be notified by Shop In Today in any event that jeopardizes the delivery of an order. In the event Shop In Today can not fulfill the order based on the automated order confirmation, the customer payment will be refunded immediately.

International orders can be accepted subject to prior approval of shipping and payment arrangements. You are responsible for all taxes, duties, and other fees associated with shipment to your location as this is not included in our pricing. The shopping cart will display which payment options we will accept on a per country basis.  Some countries and order totals may require a wire transfer to Shop In Today's bank account prior to shipment. Please check with your bank to make sure any wire transfer fees are not taken out of the invoice total. Customers are responsible for all wire transfer fees.

In the event of a returned international order, we are not able to refund wire transfer fees, shipping fees, customs duties, and taxes as these are not collected directly by Shop In Today, but rather by a third party.

We do not accept COD orders or local pickups.

Secure Shopping:

We take protecting your information seriously. We and Authorize.net utilize SSL (Secure Sockets Layer) to ensure safe, secure transactions. SSL information sent via the internet is encrypted and care be trusted to arrive privately and unaltered. SSL is considered the most effective way to ensure that your order information is protected in a secure shopping environment.

Authorize.net is a Level 1 PCI Compliant processor which securely processes customer payments for Shop In Today.  This means that no one at Shop In Today has access to your complete credit card information except the last four digits of your credit card for order payment verification purposes.

Please be aware that e-mail is not encrypted and is not considered a secure means of transmitting credit card information. Please do not include credit card numbers in any e-mail to us.

Sales, Promotions, and Special Offers:

All previous orders do not qualify for any current sales, promotions, and/or special offers. Shop In Today will make an exception for customers who have not received their order. Please contact Customer Service if you qualify for an adjustment.

Shipping / Freight Policy:

Shop In Today ships complete orders once all the products are in stock. We will ship partial orders by customer request only. Please note that expedited shipping orders and special orders will require an additional shipping charge for each additional partial shipment. Our shopping cart quotes shipping charges based on complete orders only. Please inquire through Contact Us for additional assistance.

Shop In Today reserves the right to ship orders only to billing and shipping addresses which can be verified through your credit card institution. Each address is verified through Authorize.net's interface. It is important that you confirm both these addresses prior to submitting payment. Shop In Today will not be able to honor requests for alternate shipping addresses via email, instructions left in “notes to merchant”, or any other electronic means outside of the designated address sections of Authorize.net. Please contact your financial institution for more information on adding alternate shipping addresses to your credit card account.

We may request "Adult Signature Required" or "Direct Signature Required" on certain orders which meet the criteria set by our order processing team.

We ship via FedEx Ground and UPS Ground at our discretion. Freight via FedEx Ground and UPS Ground to all continental USA locations is included in our published prices. Freight to any locations other than the continental USA can be charged to a customer’s carrier account or quoted separately. Please inquire through Contact Us if more details are required.

Shop In Today can not be held liable for any carrier's in-transit shipping delays once an order has been accepted by the carrier for delivery.

We are not able to ship orders to PO Boxes and APO/FPO/DPO addresses.

Free Shipping / Freight Policy:

Shop In Today does not charge handling fees on any order regardless of the shipping method. Select "Ground $0.00" during checkout to receive free shipping and handling on order subtotals over $99 (excludes applicable sales taxes and expedited shipping) that are sent to destinations within the lower 48 United States of America. There is a $14.95 Ground flat rate on all order subtotals under $99 that are sent to destinations within the lower 48 United States of America. We may elect to ship orders Ground if you reside in a delivery zone which shows as 1 to 3 business day service when 3 Business Day Shipping is requested. Orders containing backordered products will be delayed until order can ship complete.

Free shipping offer is not available on special pricing quotes, which deviate from the online published pricing, provided by the Shop In Today Sales Department unless specifically indicated.

Products damaged in transit:

We must be notified within 5 business days of any in-transit damage. Any damage must be noted clearly on your incoming carrier’s paperwork. You must comply with the carrier’s procedures and documentation requirements in supporting the processing of any claim for products damaged in transit.

Products missing in shipment:

We must be notified within 5 business days of the carrier delivering your package if there is a discrepancy between the packing list and the contents of the shipment.  Please use the Contact Us form so that we may resolve the issue quickly.

Carrier tracking number shows package(s) delivered, but package(s) is not at your location:

We must be notified within 5 business days of the carrier's online tracking showing as being delivered if a package(s) cannot be found at the shipping address on the order.  Please use the Contact Us form so that we may resolve the issue quickly.

Undelivered or Refused Orders:

All orders that are returned to Shop In Today due to: refused at location, customer is not available sign for the package, an incorrect address was supplied to Shop In Today by the customer, or the carrier has made multiple unsuccessful attempts to deliver the package will result in a 20% restocking fee including all carrier fees associated with shipping to the customer location and returning the order back to Shop In Today.

Return Policy:

Our No Quibble Guarantee is intended to assure your complete satisfaction with our products. If for any reason you are unsatisfied with our product we will credit your account or return your payment (excluding any shipping costs), at your option, upon receipt of the returned product in good and resalable condition. A 20% restocking fee will apply. We must be notified within 30 days of your receipt of the product if you wish to return. Contact us by e-mail to receive a Return Authorization (RA#) and return shipping instructions. Returns cannot be accepted without a RA#.

NOTE:  Original Equipment Manufacturer (OEM) products are covered under their respective manufacturer's warranties.  Please contact the OEM manufacturer directly in the event of a defective product.  We are unable to accept returns of open OEM products.  OEM products are identified on our site with "-OEM" in the part number and starts with "Genuine" in the product title.

Photoreceptors (drums) cannot be accepted for return once the original carton seals have been broken, due to the delicate nature and sensitivity to light.

Order Cancellation:

Orders can be canceled as long as it has not been shipped. If an order has already shipped, you will be responsible for the return freight charges regardless if the order is refused upon delivery. All refused orders will result in a 20% restocking fee. Expedited shipping and handling are not refundable. Please contact Customer Service using the Contact Us link to cancel your order.

Please note that Special Orders and Orders Shipped from our Multipoint Warehouse Locations can not be canceled once we have submitted your order to the warehouse without being subject to a 20% restocking fee upon cancellation. Please contact Customer Service using the Contact Us link and we will investigate the status of your order.

Privacy Statement:

We respect the privacy of visitors to our site. We strive to ensure the privacy and security of your transactions with us. We use your information solely for the purpose of servicing your order.

Depending on the payment method you select, any information you provide will be shared with Authorize.net. Authorize.net maintains its own privacy statement which can be viewed at https://www.authorize.net.

Shop In Today does not collect or store customer credit card or financial institution information. This information is collected and stored by Authorize.net during checkout.

Published Information:

Shop In Today reserves the right to update prices, product specifications, and polices without prior notice.

Published yields should be considered as a guide line only and not an absolute indication of what yield can reasonably be expected in practice. It is important to be aware that actual coverage per page varies significantly depending on the job stream being processed, presence or absence of heavy graphics, machine density settings and the condition of the specific machine on which a job is being run.

Descriptive Language:

Shop in Today is not associated with any of the original equipment manufacturers or brand names shown throughout our web site. Nor are our products endorsed by any of these original equipment manufacturers. Unless otherwise specified, all Shop In Today LLC offerings are fully qualified and proven compatible toners, consumable parts, and inkjet products. The company names, product names, part numbers, and UPCs listed are for descriptive purposes only to show compatibility and remain the property of their respective owners.

Warranty:

Shop In Today hereby excludes any and all other representations and warranties, express or implied, and expressly excludes warranties as to merchantability of goods or their fitness for any particular purpose. Seller shall not be liable for any incidental or consequential damages. All goods are shipped upon condition that these terms be accepted by Buyer; if not, Buyer must promptly return the goods and notify the seller in writing. These terms supersede all prior oral or written terms or representations and may be waived or modified only by writing, signed by an officer of Seller.

ADA Website Accessibility Policy:

We are happy to accommodate users with special needs or requirements. Company is committed to providing its employees and the public, including persons with disabilities, with access to the Website and its related information and services. In designing the website, Company makes reasonable efforts to comply with the WCAG 2.1 Level AA web accessibility standards. The Website has been designed to reach the widest audience possible, but, if you have difficulty viewing the Website, using the Website, or performing any transaction through the Website, you are encouraged to contact Company at 585-286-1880 extension 115 or email csp@shopintoday.com.

Third Party Links:

You acknowledge and agree that the Website may contain links to third party websites or content that Company does not own or control. You are advised to review the terms and conditions of any third-party websites or content linked to through the Website, and you agree that Company will not be responsible for websites not under the ownership or control of Company.

Term and Termination:

The term of this Agreement will begin upon your first accessing of the Website and will continue until the earlier of the following: (i) Company terminates your access to the Website; or (ii) you cease using the Website and terminate your User Account. Company reserves the right to terminate the Website or your access to the Website in its sole and absolute discretion and without prior notice.

Disclaimer of Warranties and Limitation of Liability:

YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE IS PROVIDED ON AN “AS-IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND NON-INFRINGEMENT. WHEREVER PERMITTED BY LAW, YOU ACKNOWLEDGE THAT COMPANY WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CLAIMS, DAMAGES, JUDGMENTS, CHARGES, OR FEES ARISING OUT OF OR RELATED TO YOUR USE OF OR ACCESS TO THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, INCIDENTAL DAMAGES, PUNITIVE DAMAGES, EXEMPLARY DAMAGES, COSTS AND ATTORNEYS' FEES, DAMAGES ARISING OUT OF ERRORS OR OMISSIONS, AND DAMAGES ARISING OUT OF THE UNAVAILABILITY OF THE WEBSITE OR DOWNTIME. YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK AND THAT COMPANY'S LIABILITY IS LIMITED TO THE AMOUNT THAT YOU PAID TO USE THE WEBSITE OR $1,000, WHICHEVER IS LESS.

COMPANY EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR ANY DAMAGE, INJURY, HARM, COST, EXPENSE, OR LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF PRODUCTS PURCHASED THROUGH THE WEBSITE. EXCEPT FOR THE WARRANTIES SPECIFICALLY STATED IN THIS AGREEMENT, PRODUCTS PURCHASED THROUGH THE WEBSITE ARE PROVIDED WITHOUT EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, OR QUALITY. SOME JURISDICTIONS DO NOT ALLOW AN EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE LOCATED IN SUCH A JURISDICTION, YOU ARE ADVISED TO SEEK LEGAL ADVICE TO DETERMINE IF THIS EXCLUSION APPLIES TO YOU.

COMPANY WILL NOT BE LIABLE TO YOU UNDER ANY LEGAL THEORY, WHETHER IN WARRANTY, CONTRACT, STRICT LIABILITY, TORT, OR NEGLIGENCE, FOR ANY DAMAGES, CLAIMS, INJURIES, JUDGMENTS, COSTS, OR LIABILITIES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR USE OR MISUSE OF PRODUCTS PURCHASED THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, DAMAGE TO PROPERTY, LOSS OF BUSINESS, LOSS OF INCOME, SPECIAL DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, PUNATIVE DAMAGES, OR EXEMPLARY DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE. YOU ACKNOWLEDGE THAT YOUR USE OF PRODUCTS PURCHASED THROUGH THE WEBSITE IS AT YOUR SOLE RISK AND THAT COMPANY'S LIABILITY IS LIMITED TO THE AMOUNT THAT YOU PAID FOR THE PRODUCTS OR $1,000, WHICHEVER IS LESS.

Indemnification:

You agree to indemnify, defend, and hold harmless Company, its officers, shareholders, directors, employees, subsidiaries, affiliates, and representatives from any and all losses, including, but not limited to, costs and attorneys' fees, arising out of or related to (i) your use of the Website, (ii) your purchase of products through the Website; (iii) your use or misuse of products obtained through the Website; (iv) your violation of any representation, warranty, term, or condition of this Agreement; (v) your violation of the rights of third parties, including, but not limited to, intellectual property rights or other personal or proprietary rights; and (vi) your violation of any law, statute, ordinance, regulation, or treaty, whether local, state, provincial, national or international. Your obligation to defend Company will not provide you with the ability to control Company's defense, and Company reserves the right to control its defense, including its choice of counsel and whether to litigate or settle a claim subject to indemnification.

Choice of Law and Stipulation to Jurisdiction:

You and Company agree that any dispute, claim or controversy arising out of or in relation to your use of the Website, this Agreement, or the applicability, breach, termination, validity, enforcement, or interpretation thereof, will be settled by binding individual arbitration. If there is a dispute about whether this arbitration clause can be enforced or applies to the dispute between you and Company, you and Company agree that the arbitrator will decide that issue. Notwithstanding the foregoing, you and Company each agree that any claim related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights will not be subject to this arbitration clause or arbitration. However, all claims related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or intellectual property rights will be interpreted under New York law and will be heard exclusively in the state and federal courts located in Rochester, New York.

You and Company agree that the Federal Arbitration Act will govern the interpretation and enforcement of this arbitration provision. The arbitration will be administered under American Arbitration Association’s most recent Commercial Arbitration Rules then in effect except where as modified herein. The arbitration will be conducted in Buffalo, New York and will be decided by a single arbitrator randomly selected from a list of neutral arbitrators maintained by the American Arbitration Association. Judgment on any award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitrator will be provided with the right to award costs and attorneys’ fees to the prevailing Party. This arbitration will be held in Buffalo, New York and both parties agree that they will be required to be present in Buffalo, New York for arbitration under the terms of this Agreement and hereby submit to exclusive personal jurisdiction in Buffalo, New York. The arbitrator will apply the laws of the State of New York and the federal laws of the United States in deciding any controversy or claim pursuant to this arbitration clause.

You and Company acknowledge and agree that each are waiving the right to a trial by jury as to all arbitrable disputes.

You and Company acknowledge and agree that, to the fullest extent permitted under the law, each are waiving the right to participate as a plaintiff or class member in any class action lawsuit, class arbitration, or private attorney general action. If this class action waiver is held unenforceable with respect to the dispute between the Parties, the Parties agree that the entirety of the arbitration clause will be deemed void with respect to such dispute and the dispute must proceed in court.

Force Majeure:

Company will not be responsible for any delay or failure in performance of the Website or its associated products arising out of any cause beyond Company's control, such as acts of God, war, riots, fire, terrorist attacks, power outages, severe weather, or other accidents.

Severability:

In the event any term or condition of this Agreement is deemed invalid or unenforceable, the remaining terms and conditions of this Agreement will remain in full force and effect.

Waiver and Integration:

No term or condition of this Agreement or breach of this Agreement will be deemed to have been waived or consented to unless said waiver is writing and signed by the party to be charged. This Agreement is the entire agreement between the parties and supersedes all previous agreements or representations between the parties.

Legal:

If any legal issues arise from the use of this site and / or the purchase of any product from this site, you agree that any matters of such that lead to the contacting of legal assistance and / or court, will be resolved in Monroe County, New York, United States of America.

Company Information:

Please use the "Contact Us" form for all inquiries. As an internet store, we are able to quickly handle all Sales and Customer Service inquiries through electronic means. Shop In Today uses this business model to provide you with competitive prices. We are able to eliminate many of the costs associated with brick and mortar stores. Rest assured that every department in Shop In Today is committed to answering your "Contact Us" inquiries quickly and accurately.

We have provided our company information below for your reference. Please note that by using these means may delay a response to your inquiry.

Mailing Address:
Shop In Today LLC
PO Box 92241
Rochester, NY 14692

Email: CSP @ ShopInToday.com
Phone: (585) 286-1880

Updated: October 31, 2020