The Shop In Today No Quibble Guarantee assures your complete satisfaction with our products. If for any reason you are unsatisfied with our product we will credit your account or return your payment (excluding any shipping costs), at your option, upon receipt of the returned product in good and resalable condition. A 20% restocking will apply.
We must be notified within 20 days of your receipt of the product if you wish to return. Contact us to receive a Return Authorization (RA#) and return shipping instructions. Returns cannot be accepted without a RA#.
Seller hereby excludes any and all other representations and warranties, express or implied, and expressly excludes warranties as to merchantability of goods or their fitness for any particular purpose. Seller shall not be liable for any incidental or consequential damages. All goods are shipped upon condition that these terms be accepted by Buyer; if not, Buyer must promptly return the goods and notify the seller in writing. These terms supersede all prior oral or written terms or representations and may be waived or modified only by writing, signed by an officer of Seller.
EXCEPTION: Original Equipment Manufacturer (OEM) products are covered under their respective manufacturer's warranties. Please contact the OEM manufacturer directly in the event of a defective product. We are unable to accept returns of open OEM products. OEM products are identified on our site with "-OEM" in the part number and starts with "Genuine" in the product title.
Photoreceptors (drums) cannot be accepted for return once the original carton seals have been broken, due to the delicate nature and sensitivity to light.